When you register for an account, we may request your contact information, information such as: name, company name, address, email address and telephone number. If you contact us directly, we may receive additional information about you such as your name, email address, telephone number, the content of the message and/or attachments you may send us, and other information you may choose to provide. We only collect personal data that you yourself provide to us when you register an account, submit a support case, send an email or order products and services. The personal information you are asked to provide, and the reasons why you are asked to provide it, will become clear to you at the time we ask you to provide your personal information. All personal data is stored and processed in computers located in Sweden.
Information collected when using our services
Like most websites, we collect certain information automatically and store it in log files. In addition, when you use our Services, we may collect certain information automatically from your device. This information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring pages, operating system, date/time stamp, click data, landing page, and referring address. To collect the information, a cookie may be set on your computer or device when you visit our services. Cookies contain a small amount of information that enables our web servers to recognize you. We store information we collect in cookies and log files. We may also automatically collect information about your use of features of our Services, about the functionality of our Services, frequency of visits and other information related to your interactions with the Services. We may track your usage across websites and services. When you use our Services, we may collect information about your engagement and usage of our Services, such as processor and memory usage, storage capacity, navigation of our Services, and system levels. We use this data to operate our Services, maintain and improve the performance and usability of our Services, develop new features, protect our Services and our customers’ security, and provide customer support. We also use this data to develop aggregated analytics and business intelligence that enable us to operate, protect, make decisions and report on the business.
Sharing and collecting with third parties
If you choose to link our Services to a third-party account, we receive information about that account, such as your authentication name from the third-party account, to allow linking. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn more about your options. We may also obtain information about you from third parties and combine it with data we hold about you.
Crediflow AB, 559012-6131, N:a Storgatan 15, 252 20 Helsingborg, provides delivery of electronic invoices for our services. We share information such as: organization number, company name, e-mail address to contact person for e-invoices. We collect and complete the above information from Crediflow AB. Other partners do not have access to Anysys’ databases or other parts of the system. We do not forward your personal data in any form to other third parties, other than when we have received your permission or are obliged to do so by law.
Processing of personal data
We use the information we collect in various ways, including to:
provide, operate and maintain our services.
improve, adapt and develop our services.
understand and analyze how you use our services.
develop new products, services, functions and functionality.
communicate with you, either directly or through one of our partners, including customer service, to provide you with updates and other information about the Service and for marketing and promotion.
process your transactions.
send text messages and push notifications.
detect and prevent fraud.
for compliance, including to enforce our Terms of Service or other legal rights or as required by applicable laws and regulations or requested by any legal process or authority.
Anysys will always work to protect your information. To do so, we use a variety of security technologies and measures to protect information from unauthorized access, use or disclosure. The measures we use are designed to provide a level of security that is appropriate for the risk of processing your personal information.
Your rights under the GDPR
If you are a citizen of a country connected to the EEA, you always have the right to: access, change, update or request that we withdraw your consent to use your personal data in the future. You do this by sending an email to: firstname.lastname@example.org.
Valid from 2019-11-01.